Shipping policy
Office furniture :Free shipping（only ship to UK）
-Fast Shipping from the UK, it will take 3-5 working days. Please note that these postcodes we are unable to deliver: JE, GY.
-International orders in some remote areas need to add postage. If you are not sure, please contact us to provide the zip code, we will reply within 24 hours.
Other Product:（only ship to UK and USA）
-Please refer to the product details page for the specific arrival time.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at joolihome.co.uk within 3 business days after receiving shipping. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier. Thank you in advance for your understanding and patience.
Note:
- Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
- We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.
- When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.